During local office hours, call Nautilus:
- Head office: +44 (0)20 8989 6677
- UK northern office: +44 (0)151 639 8454
- Netherlands office: +31 (0)10 477 1188
- Switzerland office: +41 (0)61 262 24 24
- Singapore office: +65 (0)625 61933
- France office for yacht sector members: +33 (0)962 616 140
- Spain office for yacht sector members: +34 971 677 735
Out of office hours, contact Nautilus 24/7
This advice service is available to Nautilus members 24 hours a day, seven days a week. Find out how to contact Nautilus 247, wherever you are in the world.
Accidents at sea
If you have had an accident or incident at sea you are strongly advised to contact the Union before making any statements to the authorities.
You can either contact the relevant office listed above, call the Nautilus 247 line or contact a registered lawyer in the country of your accident. For details of the Union’s approved lawyers around the world, see the Worldwide lawyers directory. Members can also download a handy app with a ‘find a lawyer’ tool displaying a directory of international lawyers the Union has agreements with. The SRI app is provided by Provided by Seafarers’ Rights International. Members will need their membership number to hand for all communications with the lawyers.
Bullying and harassment
Resources to help you tackle bullying in the maritime industry can be found on our Campaigns pages. If you need further help or support, don’t let things go beyond your control — contact Nautilus by telephone or via our dedicated email address: email@example.com. Women members can contact another female if they prefer by emailing firstname.lastname@example.org, and trainee officers and other young members can also email email@example.com.
Problems with your employer
Need advice on grievances and disciplinary issues, employment rights or representation in tribunals? Contact the Union’s Industrial Organising department – firstname.lastname@example.org - or the official for your company.
Personal injury claims
If you have suffered an injury at work or believe you are at risk from an industrial-related disease (such as asbestos-related conditions or hearing damage), submit an accident form or email email@example.com.
If you are related to a member who has died in a work-related accident, contact our legal department via telephone or email.
Nautilus Legal gives you and your immediate family access to a wide range of legal services provided by specialist lawyers for non-work-related problems, such as family law, wills, clinical negligence, conveyancing and insolvency. Log in to the Members area for details.
Non-members can subscribe to the Telegraph in the What we say section.
Need advice on issues such as training and certification? Contact the Union’s professional and technical department – firstname.lastname@example.org.
Women and young members
Shipping is still a male-dominated industry, so Nautilus offers a female point of contact for women members – contact email@example.com.
The Union can also give expert advice to members starting out on their careers – contact firstname.lastname@example.org.
The Nautilus Welfare Fund is a UK-registered charity administered by Nautilus International, offering a range of specialist services to retired seafarers and their dependants, along with regular and one-off grants to those in need. Contact email@example.com or see www.nautiluswelfarefund.org.
Serving members can request a ship visit at the Port of Rotterdam by contacting firstname.lastname@example.org.